Slack bot

Set up a Slack bot that answers team questions using your documentation as a knowledge base, with source citations and follow-ups.

The Slack bot is deprecated.

New Slack bot installations are not available. Existing Slack bot integrations continue to work.

The Slack app adds a bot to your workspace that supports your community with real-time answers. The bot uses the Mintlify assistant to search your docs and provide accurate, cited responses, so it is always up-to-date.

The bot can only see messages in channels you specifically add it to. It does not have global read access to your workspace.

The bot responds to @ mentions or to all messages in a specific channel that you configure.

Each message sent by the bot counts toward your assistant message usage.

Create an #ask-ai channel

To help your users quickly get answers to their questions, the bot can reply to every message in a channel that you choose. By default, the bot replies to every message in channels named #ask-ai. Create an #ask-ai channel and let your users know that the bot replies to messages in that channel. See Create a channel in the Slack Help Center for more information.